PORTUGAL
WE ACCEPT RETURNS & EXCHANGES ON ALL ORDERS
RETURNS
You have 14 days to return articles, with no demage or any sinal of use, with attached labels and the invoice of puchase.
Communicate return: e-mail us with your order number and telling us what items you need to return. We will get back to you within 48 hours.
RETURN LABEL: after our confirmation a return label will be sent to you and a collection will be scheduled.
Once a package is received, checked and approved, a refund will be issued and reimbursement made available within 5 working days. The shipping costs will be debited in the amount that we will refund you.
If you prefer to be the one to handle the shipping costs, then, the amount we will refund is only the value of the article. However, in this case, we are not responsible for Shipping. Any flaws, errors or losses on the shipments of the article will be of your entire responsibility. We can only refund you when we receive the article.
EXCHANGES
You have 14 days to exchange, with no demage or sinal of use, with attached labels and the invoice of puchase.
Communicate exchange: e-mail us with your order number, telling us what items you need Exchange, size and/or color. We will get back to you within 48 hours.
EXCHANGE LABEL: after confirmation, a return label will be sent to you and a collection will be scheduled.
Once a package is received, checked and approved, we’ll send the replacement item charching additional shipping costs. Remember as we work by order, exchanges may take the necessary time to be ready to send until 5 weeks.
For Returns and Exhanges please e-mail us to returnandexchanges@curafashiondesignstudio.pt
INTERNATIONAL
WE ACCEPT RETURNS & EXCHANGES ON ALL ORDERS
RETURNS
You have 14 days to return articles, with no demage or any sinal of use, with attached labels and the invoice of puchase.
Communicate return: e-mail to us with your order number and what items you need to return. We will get back to you within 48 hours.
RETURN LABEL: after our confirmation a return label will be sent to you and a collection will be scheduled.
Once a package is received, checked and approved, a refund will be issued and reimbursement made available within 5 working days. The shipping costs will be debited in the amount that we will refund you.
If you prefer to be the one to handle the shipping costs, then, the amount we will refund is the total value of the purchase of the item. However, in this case, we are not responsible for Shipping. Any flaws, errors or losses on the shipments of the article will be of your entire responsibility. We can only refund you when we receive the article.
EXCHANGES
You have 14 days to exchange articles with no demage or any sinal of use, with attached labels and the invoice of puchase.
Communicate exchange: e-mail to us with your order number, what items you need Exchange, size and/or color. We will get back to you within 48 hours.
EXCHANGE LABEL: after confirmation, a return label will be sent to you and a collection will be scheduled.
Once a package is received, checked and approved, we’ll send the replacement item charging additional shipping costs. Remember as we work by order, exchanges may take the necessary time to be ready to send, until 5 weeks.
For Returns and Exchanges please e-mail us to returnandexchanges@curafashiondesignstudio.pt